each monthly billing, accounts that are significantly past
due are suspended. We will gladly restore service upon receipt
of payment, or arrangements for a repayment schedule. For
the quickest handling call 561-392-3901. All appropriate
reinstatements will be handled within one business day.
Persistent past due balances will be submitted to an international
collection agency and pursued vigorously. The information
offered here describes our most current custom billing system.
When are invoices sent out?
Statements are automatically generated, in batches, during
the first ten days of each calendar month. This schedule
is being followed rigorously. The statement includes charges
for the current month, as well as upcoming months for billing
periods of 3 months or longer, and will also include disk
or bandwidth overcharges for the previous month, if any.
Where is my invoice sent?
Statements are sent by e-mail to the e-mail addresses listed
for each customer's billing ID.
I receive a postal copy of my invoices?
Postal invoices are exactly identical to the e-mail invoices.
However, we do offer postal copies as an option, for the
charge of $2 each month. If you are flagged to receive postal
copies of your invoices, they are mailed out within three
business days after they are generated.